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IT Support Technician

Tech Services – Omaha, Nebraska
Department Tech Services
Employment Type Full Time
Minimum Experience Mid-level

the job

We are currently seeking an IT Support Technician to join our team. This position is responsible for providing information technology support to the company while maintaining a high level of friendly user support. 


  • Provide technical support and guidance to end users
  • New user setup
  • Install new software, upgrades, and resolve software related problems
  • Set up, configure, and support LAN, WAN and wireless networks
  • Identify, research, and resolve technical problems
  • Assist engineers with server setups


  • Bachelor’s degree or equivalent experience.
  • 2-5 years corporate IT experience

additional qualifications

  • Hands-on hardware troubleshooting experience
  • Office 365 administration
  • Active Directory
  • Extensive equipment support experience with Windows and Mac based computer systems
  • Working technical knowledge of current network protocols, operating systems, and standards
  • Technical knowledge of Cisco Phone Systems and SIP protocols
  • Willingness to work in a supportive team environment
  • Good verbal and written communication skills
  • Acute sense of professionalism and confidentiality

perks and benefits

401 (k)
Paid Time Off
Hosted Happy Hours
Bottomless Soda Pop
Free Lunch
Relaxed Dress

about us

Buildertrend’s mission is simple: To make building or remodeling your home an amazing experience!  Founded here in Omaha in 2006, Buildertrend is a 12 year young company that is on its way to being an industry standard.  Buildertrend is changing the way that homes are built not only in North America, but around the world.  Using technology to bring all parties together, Buildertrend has quickly become the product of the future.  The innovative solutions and team atmosphere are what makes Buildertrend one of the hottest employers in Omaha.  If you want to learn more about us, check out:

Come be a part of the fun and challenging environment at our new headquarters conveniently located off 120th and I-80. 

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  • Location
    Omaha, Nebraska
  • Department
    Tech Services
  • Employment Type
    Full Time
  • Minimum Experience
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